About Us
Maluti-a-Phofung Water (SOC) Ltd is a municipal-owned entity established in 2006 by the Maluti-a-Phofung Local Municipality (MAPLM) in terms of the Municipal Finance Management Act (No. 56 of 2003) and the Municipal Systems Act (No. 32 of 2000).
We are 100% owned by the municipality, with our head office in Phuthaditjhaba, QwaQwa, and satellite offices in Harrismith and Kestell.
What We Do
Water Services: From abstraction to purification and distribution, we ensure clean, safe water for homes, businesses, and industries.
Wastewater Services: We collect, screen, treat, and return clean water to rivers, safeguarding public health and the environment.
Our operations follow best practices and are guided by the MFMA and the Companies Act. We are committed to value creation, environmental sustainability, knowledge sharing, and partnerships.
Our Motto
"Leaders in Water Service Provision"
Our Vision
"To use sustainable, innovative approaches and best practices to provide sufficient, safe water and sanitation for all."
Our Mission
We deliver sustainable water and sanitation services through:
- Improved service to customers
- Optimized operations (water and sanitation)
- Empowerment of staff and personnel
- Effective and equitable service delivery to all communities
- Community empowerment and education
- Accountability to communities (Batho Pele principles)
- Preservation and responsible management of the environment
Our Promise to You
We are not just a water service provider — we are partners in community growth. Every drop we supply and every litre we treat is part of our mission to keep Maluti-a-Phofung healthy, thriving, and sustainable.
Synopsis
Maluti-a-Phofung Water (Pty) Ltd (MAP Water) is a municipal-owned entity established in 2006 by the Maluti-a-Phofung Local Municipality (MAPLM) in terms of the provisions of the MFMA (No. 56 of 2003) and Municipal Systems Act (No. 32 of 2000). The establishment of the entity was a result of the implementation of the section 78 process followed by the municipality. The entity is 100% owned by the municipality, with its head office in Phuthaditjhaba, QwaQwa, and satellite offices in Harrismith and Kestell.
Our core business encompasses the complete water and sanitation cycle, from water abstraction, purification, and distribution to wastewater collection, screening, treatment, and discharge back into rivers. Our major customers include domestic consumers, industries, and businesses. The entity’s operations are guided by the MFMA (No. 56 of 2003) and Companies Act 1973 (No. 61 of 1973). In fulfilling its mandate, the entity relies on principles of value addition, development, environmental sustainability, knowledge management, and partnerships.
Our Corporate Values
- Restoring human dignity through access to clean water and sanitation.
- Reducing poverty through provision of water, sanitation, and hygiene education.
- Practicing open, honest, and clear communication with all stakeholders.
- Improving the health and well-being of the people of Maluti-a-Phofung.
- Involving local people, local government, and national government in decision-making and management of water and sanitation programs.
- Being open and responsive to the needs of Maluti-a-Phofung Municipality while fulfilling fiduciary responsibilities.
- Promoting conservation and preservation of water resources through quality management systems.
- Celebrating successes attributable to professionalism and innovation.
- Creating a nurturing culture of accountability, responsibility, and transparency.
- Ensuring the sustainability of water supplies, finance, and skills for ongoing operations.
- Creating a motivating environment through diversity management.